Missed calls and slow replies
“We lose jobs when we're on a roof or in a meeting and can't pick up.”
What we set up An assistant that answers or texts back right away, collects the details, and hands the lead to a person.
KOKEN LABS · AI FOR EVERYDAY BUSINESSES
We find the slow, repetitive parts of your business, set up AI to handle them, and teach your team to use it. Plain English, a fixed price up front, and a person approves anything sensitive.
No tech knowledge needed. No obligation.
What does your business do?
Fixed price
You know the number before any work starts.
Plain English
No jargon. If we use a term, we explain it.
A person stays in charge
AI drafts. Your people approve anything sensitive.
Works with your tools
We connect to the phone, email, CRM and website you already use.
01 / SOUND FAMILIAR
If any of this sounds like your week, we can help.
Most of our clients are not technical. They run a business, and the busywork has outgrown them. These are the problems they bring us first.
Quotes that take days
“Every quote starts from scratch, usually at night.”
What we set up AI drafts the quote from your price list and past jobs. You review and send.
Follow-up that depends on memory
“Leads go cold because nobody had time to follow up.”
What we set up Friendly follow-ups go out on a schedule and stop when the customer replies.
The same information typed three times
“Someone copies details from emails and PDFs into three different places.”
What we set up AI reads the paperwork and fills in your systems. Nobody retypes.
An inbox that runs your day
“The first hour of every day is email.”
What we set up AI drafts replies in your voice. Nothing goes out until you approve it.
AI tools nobody uses
“We signed up for AI. Half the team never opened it.”
What we set up We set it up around the work your team does every day, then train them on it.
02 / WHAT WE DO
Four ways to work with us. Start wherever you are.
Koken Labs is an AI consultancy for everyday businesses. We teach, plan and build. You can buy any one on its own.
See it in 45 seconds
Read the transcript
- Example scenario: home services. A phone rings while the crew is on a job. Calls go to voicemail while the crew is on a job.
- The missed call gets a text back. AI drafts the reply and collects the job details, and a quote draft waits for the owner. AI drafts. Your people approve anything sensitive.
- A person reviews and approves the draft. It sends, and the job appears on the calendar. The evening stays yours.
- Four ways to work with us: Learn AI, Plan your AI, Done-for-you setup, and Ready-made tools. Start wherever you are.
- Fixed price. Plain English. A person stays in charge. Book a free 30-minute call.
The optional soundtrack is quiet music and sound effects only. There is no voice, and nothing in the video depends on sound.
Learn AI
Understand AI in an afternoon, not a semester.
- Best if
- You want to know what AI can and cannot do before you spend anything.
- What happens
- A plain-English workshop or 1-on-1 session built around your actual daily work, live online or in person. Your team practices on real tasks, not demos.
- You get
- Working AI accounts, starter prompts for your tasks, and a setup guide so new hires can get going on day one.
- Price
- Workshops start in the hundreds.
Plan your AI
Find the two or three places AI really pays off.
- Best if
- You know things are slow or messy, but not where AI fits.
- What happens
- We learn how your business runs, from the first call to the invoice. We rank the places where AI helps and name the ones to skip.
- You get
- A short written plan: what to do first, what it should cost, and what to leave alone. It's yours to keep, whether or not you hire us.
- Price
- The discovery call is free. We tell you what the plan involves and what it costs before you commit.
Done-for-you setup
We build it, connect it, and stay until it works.
- Best if
- You know what you want fixed and would rather not do it yourself.
- What happens
- We build the automation or system, wire it into the tools you already use (phone, text, email, CRM, website), test it on your real cases, and train your team.
- You get
- A working system, a plain-English walkthrough, and a person to call if something looks off.
- Price
- A fixed price, agreed before any work starts.
Ready-made tools
Already built. Working in days.
- Best if
- Your problem is a common one: missed calls, slow quotes, messy follow-up.
- What happens
- We've already built AI tools for the problems that come up in almost every business. We set one up for you, connect it, and tune it to your business.
- You get
- A working tool in your business in days, not months.
- Price
- A fixed price, agreed before any work starts.
Not sure which one fits? Answer three questions below, or book the free call. We'll point you to the smallest thing that helps.
03 / HOW IT HELPS YOU
What this looks like in a business like yours.
Pick the closest match. These are examples of what we set up. On the call we turn them into a plan for your business.
Home services and solar
Today
- Calls go to voicemail while the crew is on a job.
- Quotes wait for you to find time at night.
- Leads from the website, ads and referrals sit in different places.
- Follow-up after a quote depends on someone remembering.
With Koken Labs
- A missed call gets an instant text back that collects the job details.
- Quote drafts are prepared from your price list and past jobs, ready for you to approve.
- New leads land in one place with a prompt reply.
- Follow-ups go out on schedule and stop when the customer answers.
Where we'd usually start A missed-call and follow-up tool. It is the quickest to set up and the easiest to see working.
Talk about thisReal estate
Today
- Leads arrive from several sources and nobody knows which are hot.
- Listing descriptions, emails and posts eat your evenings.
- The pipeline lives in a spreadsheet and a few heads.
- Every agent uses AI differently, or not at all.
With Koken Labs
- One place for your pipeline, leads and marketing, with AI drafting follow-ups and copy.
- New inquiries drop straight into the pipeline from your website and ad forms.
- Marketing drafts that stay in your brand voice.
- A plain-English training for your agents.
Where we'd usually start A short training for the team, or one custom place for the whole pipeline when you need it.
Talk about thisShops and product brands
Today
- The website is dated and its forms go nowhere useful.
- Customer texting is not set up or approved by the carriers.
- Product photos are expensive or inconsistent.
- Hiring, CRM and email each live in a separate tool.
With Koken Labs
- A rebuilt website with forms wired into your CRM.
- Business phone and text registered and approved with the carriers.
- Product imagery created with AI.
- A hiring pipeline and CRM that talk to each other.
Where we'd usually start Whichever is blocking you most: the website, or the phone and text setup.
Talk about thisOffices and professional services
Today
- Staff retype information from forms and PDFs.
- Email and domains are scattered across old vendors.
- The front desk answers the same questions all day.
- Documents pile up faster than anyone can file them.
With Koken Labs
- Paperwork is read and sorted into rows automatically.
- We untangle scattered domains and email, and move them over carefully.
- Routine questions get a drafted reply that a person approves.
- Documents get sorted the way you would sort them.
Where we'd usually start A paperwork-to-data tool, or an inbox assistant.
Talk about thisA team that needs training
Today
- People are nervous about AI, or using it badly.
- A few use it privately, the rest never touch it.
- New hires get no guidance.
- Nobody owns it.
With Koken Labs
- Everyone gets set-up accounts.
- Training built on their real daily work, in person or live online.
- Each new hire gets a setup guide and starter prompts.
- Check-ins between sessions, so it sticks.
Where we'd usually start A workshop for the team, then a check-in a few weeks later.
Talk about this04 / TRY IT
Most agencies describe their work. Try ours.
Each panel is a small working version of something we build for clients. Imagine it connected to your phone, email and CRM. That is the setup.
The night shift
A message comes in, an agent drafts the reply, and it waits for a human to approve — the same pattern that answers our clients' email at 2 a.m.
- Message received
- Agent drafts a reply
- Waiting on human approval
- Approved & sent
Drafted reply
The night shift only drafts replies to customer messages — try “my sink is leaking” or “do you do websites?”
type a message and the night shift drafts a reply — live AI, gated to business messages, with a canned stand-in if the wire hiccups
Paper to numbers
A messy document goes in, sorted rows come out, and nobody retypes anything. Think invoices, intake forms and job sheets.
hover or tap to sort
05 / FIND YOUR FIRST WIN
Not sure where to start? Answer three questions.
Takes about a minute. You get a starting point and we pass it to the form, so the call starts further along.
06 / HOW IT WORKS
From first call to working system, in four steps.
-
Free call
Tell us how your business runs. We tell you honestly whether AI can help, roughly what it would cost, and what we'd do first.
-
A short plan
We turn what we heard into two or three things worth doing, in order, with costs, and what to skip.
-
We build it
We set it up inside your tools, test it on your real cases, and keep a person in the loop on anything sensitive.
-
Training, then we stay
We train your team and check in after launch, so it keeps working once the project is done.
07 / WHY KOKEN LABS
Why people hire us instead of figuring it out alone.
| Question | Koken Labs | Doing it yourself | A software vendor |
|---|---|---|---|
| Starts with | Your business and its problems | A tool you've heard about | Their product |
| Setup | Done for you, in your existing tools | Your evenings and weekends | Mostly self-serve |
| Your team | Trained on their real work | Left to figure it out | Videos and documentation |
| Price | Fixed, agreed up front | Cheap in cash, costly in time | A subscription per seat |
| If AI isn't the answer | We tell you | You find out later | Not their job to say |
08 / WORK WE'VE SHIPPED
Real problems we've already solved.
These are problems clients brought us, and what we did about each one.
WEBSITE
The website looked dated, and its contact forms went nowhere.
What we did Rebuilt the site and connected every form to the CRM, so each inquiry lands where the team already works.
PHONE AND TEXT
Customer texting that lived on multiple phones with zero coordination and no spam filter
What we did Registered and approved the business phone to call AND text, while tying all communications into the customer's CRM record.
PRODUCT IMAGES
Product photos were costing too much and never quite matched.
What we did Created consistent product imagery with AI, with no photo shoot to schedule.
HIRING AND CRM
Hiring, the CRM and email each lived in a different place.
What we did Built a hiring pipeline and CRM that talk to each other.
TEAM TRAINING
The whole staff was nervous about AI, and nobody knew where to start.
What we did Set up Claude for everyone and taught it in person, in plain English, using their actual daily work.
NEW HIRES
Every new hire would have had to figure out AI alone.
What we did Gave each new hire a setup guide and starter prompts for day one, and checked in between training rounds.
CUSTOM SOFTWARE
They wanted their pipeline, leads and marketing in one place.
What we did Built a custom platform with a pipeline, AI help and media tools, to a fixed scope.
LEAD INTAKE
New inquiries needed to land in the pipeline on their own.
What we did Connected incoming leads straight to the pipeline, so each new inquiry shows up without anyone retyping it.
09 / HONEST ANSWERS
The questions everyone asks first.
What does Koken Labs actually do?
We set up AI that handles repetitive work in your business, such as answering missed calls, drafting quotes and replies, sorting paperwork, and following up with leads. We also train your team to use it and help you decide what is worth doing first.
Is this for a business like mine?
If your business has phones, email, customers and paperwork, probably yes. We have helped businesses with websites, phone and text setup, team training and custom software, and our ready-made tools suit home services and solar companies. The free call is where we find out.
Do I need to be technical to work with Koken Labs?
No. Most of our clients aren't technical at all. We explain everything in plain English, we handle the technical work ourselves, and you never have to touch code. If you can describe how your business works, that's all we need.
How much does it cost to get started with AI?
The discovery call is free. Before any work starts, we agree on the number, so you always know it up front.
Will AI replace my staff?
In our experience, no — it takes over the repetitive parts of their jobs, like retyping information, sorting messages, and writing first drafts. Your people keep the judgment calls and the relationships. Most teams end up doing more valuable work, not less work.
What happens on the free call?
We talk for 30 minutes about how your business runs and where things feel slow or messy. Then we tell you honestly whether AI can help, roughly what it would cost, and what we'd do first. No pressure, no obligation — you leave with clarity either way.
How long does it take?
Ready-made tools can be working in days. Larger builds take longer, and we give you a date before you commit.
Do I have to switch the tools I already use?
No. We connect AI to the phone, email, CRM and website you already have. If a tool is in the way, we'll say so and explain why.
What if AI isn't right for my problem?
We tell you. Some tasks are cheaper to fix with a checklist or a setting you already have. You'll hear that on the free call, not after you've paid.
Is my customers' information safe?
Anything customer-facing goes through a person's approval by default. Before we connect a tool to your data, we explain in plain English what it can see and where that information goes.
Do you work with businesses outside Utah?
Yes. We have clients in other states. Most setup happens remotely, and we can come train your team in person when that makes sense.
10 / CONTACT
From chaos to clarity starts with a conversation.
A free 30-minute call. Bring the messy version of the problem. You leave with clarity either way.
What happens next
Pick a time on the calendar
Prefer to write? The form reaches the same people.
PROOF, LIVE This form files itself into our CRM through the same automation we build for clients. A human reads it within one business day.
We couldn't send that just now. Email us instead — hello@kokenlabs.ai